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Find answers to our most frequently asked questions.
Can anyone use Actsyl?
Our formula works to stop hair loss and promote growth through stimulation of the hair follicle for size and production, improved health of hair structures, and blocking of harmful enzymes linked to hair loss - all without affecting hormones.
Anyone who is experiencing hair thinning and loss can use Actsyl.
What results can I expect to see?
First, your hair will feel silky within the 10-14 days of use. Over the next three to 4 weeks of use, expect to see less hair falling out into your hands while showering and in your brush.
After six to eight weeks, you will begin to notice fine hair growing in along the part and the hairline. These are hairs in the first stage of the growth cycle, called the Anagen phase. Learn more.
After three months of continued use, your hair will begin to look more filled in, thicker, and stronger, as the hair follicles will be larger and hair sheath (external coating) will be stronger near the roots.
How do I apply Actsyl serum?
Actsyl is a liquid serum hair growth formula that contains powerful ingredients that work by applying directly to the roots at the scalp.
The best time to use Actsyl is when the scalp is clean and free of dirt, excessive oils and styling product. The hair can be damp or dry, but not wet. There is no need to rinse off the serum, as it needs to stay on the scalp to work.
I seems to be best to apply before bedtime and leave on the scalp to absorb throughout the night.
What happens if I stop using Actsyl?
Continued consistent use will always give you the best results. But, if you decide to stop using Actsyl, there are no immediate adverse effects. Over time your hair cycles may return to their previous state, but that depends on your own body and several other factors.
As with any regimen, please consult your doctor for more information.
What does Acstyl-3 feel and smell like?
Actsyl has a silky smooth texture that has a thickness between a medium serum and a conditioner - not too thin and not too thick. It will not run down your scalp while applying and it does not feel sticky or clump your hair together.
Original formula Actsyl-3 has a fresh scent that is not overpowering. For those looking for an unscented version of the same formula, try Actsyl-X.
Can I use Actsyl products while pregnant?
Although there are no ingredients in the formula that have been proven to interfere with pregnancy, please consult your physician before using any topical treatments.
Are your products tested on animals?
No way! We will never test on animals.
Orders & support
How do I make a purchase?
There are many ways to order Actsyl products.
Buy Online: shop at actsyl.com for direct delivery to your door.
Order by phone: Call us at (844) 928-4378 and speak to an agent M-th 8am - 2pm PST.
Pickup in Store: Stop by your favorite salon to find the latest Actsyl products. Find your salon here: Locate a Salon
How can I check my order status?
Check your order status by clicking on the chat bubble at the bottom of this page to speak to an agent or call us at: (844) 928-4378 to find your order status.
How do I cancel my order?
You can cancel your order by calling us at (844) 928-4378. Once your order ships, await the delivery and them contact us for an RMA number to send it back for a full refund.
No hassle to you!
How do I know if my order is confirmed?
After you place your order, an email will be sent to your email address provided during the checkout process.
You will also receive an email when your order ships with tracking information.
What payment methods do you accept?
We accpet all major credit cards inclulding Visa, MasterCard, American Express and Discover along with ACH e-check and PayPal.
If you want to place an order and prefer another payment method, just give us a call at (844) 928-4378, option 1 and an agent will help you out.
Is your factory environmentally concious?
We produce all of our products in California in a 100% solar-powered facility that conforms to all governmental regulations and best practices for consumer products.
Our ingredients are sourced from all over the world and when possible we always try to import products in environmentally neutral shipments. Our packaging is designed to reduce waste and the glass bottles and paper we use are fully recyclable.
The earth matters to us and we work hard to make sure we do our part.
Shipping & returns
Do you offer free shipping?
We offer free shipping on orders over $25 customers located in the United States.
How does your 60-Day Guarantee work?
You can return your purchase within 60 days if you are not fully satisfied. We ask that you include the original box and at least 10% of the product.
Need to make a return? Contact us at firstname.lastname@example.org or call (844) 928-4378 now.
Can you ship to Europe?
Yes! We can ship to nearly anywhere in the world. Our goal is to be able to serve customers in any country.
Sometimes it may be more cost-effective to ship products through an alternative carrier than what our automated system chooses in the shopping cart. If you are looking to get Actsyl products in your country and our shipping rate is high, please click here to get help with better rates.
How do I contact customer service?
There are a few easy ways to contact custpomer support. For the fastest service during business hours, simply call (844) 928-4378 and select option 1.
You can also email us at: email@example.com
We can be reached through various messenger services on FaceBook and Instagram, as well.